The staff were mainly friendly there was no option for ordering food in the day which was not ideal. The spa was amazing

I wanted to swim before breakfast but the pool is strictly 11 am to 7pm. Then a robot cleaner gets to work. Can’t swim before the robot. And they cant stop the robot. The rigidity of the reception staff was disappointing. Local knowledge was poor. No bus times. No one knew when the supermarket was open. No local maps. No help with taxi costs. Restaurant staff were incredible. Helpful and friendly. The hotel was spotless. The spa was too expensive. 30 euros for 2 hours. Massage was good but expensive. Room was spacious and air conditioning was good. Jacuzzi bath broken. Cleaners were efficient and towels changed daily. Probably unnecessary and not very eco friendly. Local restaurants nearby very good and a good selection.

The staff were fantastic - they couldn't do enough for us. The hotel was spotlessly clean. My only criticism is that the outdoor pool isn't heated and it just wasn't warm enough for us to swim in (late September) despite the outside temperature being 26 degrees. Also, at the start of October everything was noticeably 'off season'. There was no lunch service, no bar until 4pm etc etc.

Lovely clean hotel about 40min walk to town. Brilliant shutters to keep room dark. Cleaners excellent and shower fantastic. However we were not provided any information regarding hotel on check in regarding buses to town if any, or details re spa. The breakfast staff, especially Daniel, was brilliant. However I mentioned I was coeliac when booking yet every morning I had to ask for coeliac food which consisted of biscuits or snacks. A courtesy room woukd be a great benefit.

The hotel was very clean and the staff were friendly and helpful. However, we had a bizarre problem with toilet paper. There was not enough and we had to ask Reception several times for an extra roll. On one occasion, we we actually left with less toilet paper than we had when we went out as the cleaner had not replaced the roll, We told Reception who gave ask some more but they did not seem to acknowledge that it was a problem.