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Hotelbeschreibung Royalton Punta Cana

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung
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Tipp

Entspannen, Loslassen, Wohlfühlen: Im luxuriösen Royal Spa mit Beautycenter, Sauna- und Wassereinrichtungen wartet ein besonderes Verwöhnprogramm auf dich. Ob allein in vollkommener Ruhe oder zu zweit genieße die wohltuende Wirkung der Wellness- und Beautyanwendungen auf Körper und Seele. Ein Erlebnis für die Sinne.

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie

Sport & Fitness

Unterhaltung

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Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Royalton Punta Cana
Playa Arena Gorda, Carretera Macao
DO23000 Punta Cana
Südl. Dom. Republik. Dominikanische Republik

Hotelzimmer Royalton Punta Cana

Lage & Umgebung

Hotelbewertungen Royalton Punta Cana

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Guest reviews (809 reviews)

  • 5/10
    Recommended

    Amazing hotel food staff

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  • 2/10

    The accommodation was very tired. I’m sure it was a 5* at some point in its life when it opened, it isn’t now. Our shower was dropping to bits and leaked everywhere, the bathroom looked like it was rarely cleaned (there was a long hair on the shower wall when we arrived and never got cleaned or moved in the 2 weeks we stayed), the floors were dusty and had bits on them when we arrived like it hadn’t been swept. We raised this with our hotel butler and asked to change or even pay to upgrade rooms but nothing was done. I got sick of asking after the third time. The cleaner on more than one occasion didn't leave towels, didn’t restock the fridge with water, took robes out of the room. There was no complimentary snacks or bottles of spirits left as advised until we asked. They even let themselves in to the room to drop off towels while we were sleeping on 2 occasions with young children in the room. The pool had tiles missing and my little girl cut her leg on the exposed sharp edge. In summary it was all very tired and nowhere near a 5 star /4 diamond they claim. It needs a serious amount of time spending on it to bring it up to a 4/5 star standard.

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  • 1/10

    Our accommodation did not meet the expectations of a 5* hotel. It was extremely run down which raised several health and safety concerns

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  • 4/10
    Recommended

    Checking in took over an hour with only two staff on hand to check people in - it took so long and then the room wasn’t correct which took many trips back and forth to reception to sort out - very poor for a Royalton.

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  • 5/10
    Recommended

    Clean, could improve daytime entertainment.

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Hotelbilder Royalton Punta Cana