DO23301 Punta Cana
Südl. Dom. Republik. Dominikanische Republik
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Dieses moderne All-In Luxury® Resort bietet einzigartigen Service, Gourmetrestaurants auf höchstem Niveau und exklusive Leistungen im Diamond Club™. Außergewöhnlichen Badespaß erleben Groß und Klein im Splash Park, im Lazy River oder beim Surfen im Flowrider®.
Luxury Junior Suite (JSX1), Juniorsuite, Nichtraucherzimmer
Luxury JS Ocean View Diamond Club (JSM2), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Diamond Club (JSX3), Juniorsuite
Luxury Junior Suite Ocean View (JSM1), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Swim Out (JSX2), Juniorsuite, Nichtraucherzimmer
Luxury Junior Suite Swim Out Diamond Club (JSX4), Juniorsuite, Nichtraucherzimmer
Wir arbeiten daran, diese so bald wie möglich zur Verfügung zu stellen.
Facilities - our room was nice however quite outdated. There were cracks in the shower and toilets, the bath we couldn’t use due to scum stains on the bottom and the room fridge was actually warm. Service - the service from the start was poor. Arriving at reception, we had minimal greeting and were not given a lot of information. Then throughout we just found staff quite unfriendly or would completely ignore us. For example at breakfast we’d have to ask for tea but only after being injured whilst we ware our entire meal. They in fact even laughed at us a couple of times asking for basic things like milk. The maids also barely changed our rooms. We had to ask for towels twice and our fridge was only restocked once despite it saying this would be stocked regularly with water etc. Complaints- on our final night water started pouring through the ceiling. We had to go to reception twice in an hour to ask for help and it took even longer for them to send someone. By this point our room was flooding (we have a video) and they took forever to move us. There was no urgency and ruined our last night.
Show moreBasic service if you don't tip them punta cana dr
Show moreWhen travelling with teen ,is no privacy in the room, everything open plan
Show moreBeautiful hotel in an idyllic location. Parts of the hotel room buildings need refurbishing - the lifts were vandalised and damaged and the hotel room had a few tired features: mirrors and sockets were slightly worn and damaged but still functioning.
Show moreThe accommodation didn't feel 5 star. It was closer to a 3.5 star. Of the 7 advertised pools 2 were 6 person whirlpools and 1 was an exclusive Diamond club pool. Good availability of sun beds by the pool and the beach. Unlike other hotels along the beach, our hotel didn't clear seaweed from the water or beach which made swimming difficult. The specialist restaurants weren't meaningfully better than the main buffet and there was a need to continually tip staff to ensure service was good eg. Pouring of wine etc.
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