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Hotelbeschreibung Hotel Riu Yucatan

Das bietet Ihre Unterkunft

Außenansicht Pool Strand Ausstattung
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Tipp

Sportliebhaber kommen voll auf ihre Kosten - zahlreiche Wassersportarten, aber auch Workouts mit RiuFit werden angeboten.

Highlights

Hotelkonzept-Kriterien

  • Fun4All - Umfangreiches Unterhaltungsprogramm für Kinder und Erwachsene mit dem RIU-Animationsteam
  • Erfahrung und Kompetenz
  • geschmackvoll eingerichtete Anlage, komfortable Zimmer
  • Service, der hervorsticht – persönlich und von Herzen
  • hochwertige Gastronomie mit frischen Produkten

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Sport & Fitness

Sport Wassersport

Unterhaltung

Animation

Wellness

Ihr TUI Service

Kontaktinformationen

Hotel Riu Yucatan
Avenida Xaman-Ha, Manzana 3
MX77710 Playa del Carmen
Riviera Maya Mexiko

Hotelzimmer Hotel Riu Yucatan

Lage & Umgebung

Hotelbewertungen Hotel Riu Yucatan

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Guest reviews (2189 reviews)

  • 5/10
    Recommended

    Dear Sir or Madam, I would like to make a formal complaint about a member of your welcome team. The information we received about the welcome meeting was unclear, as we were not provided with any details regarding its location. As a result, we arrived a couple of minutes late. When we arrived, a staff member named Julian refused to provide us with any information about the hotel. Instead, he attempted to sell us some excursions. When I asked him again for information about the hotel, he called me a rude person in front of my friends and told me to leave his office. Fortunately, another member of staff was kind enough to assist us and provide the information we needed. I strongly believe that Julian's behaviour fell far below the standards of customer service that your company claims to uphold. I would appreciate it if you could investigate this matter and take appropriate action to ensure that other guests do not have a similar experience. I look forward to hearing from you. Kind regards, Marek Modelski

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  • 5/10
    Recommended

    fantastic

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  • 3/10
    Recommended

    Rooms were clean and cleaned daily. What more can you ask for.

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  • 5/10
    Recommended

    Great place to visit and lots to do

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  • 3/10
    Recommended

    We wasn’t told before booking that the hotel was due to shut April for a refurb you could see it was in need very tired looking , also we was emailed saying the restaurant that was shut would be completed by the time we got there and it wasn’t so there was a lot of dust and noise round the main pool . Had I have known all this I would of swapped hotels

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Hotelbilder Hotel Riu Yucatan