MX77580 Puerto Morelos
Riviera Maya Mexiko
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In den Zimmern gibt es eine Klimaanlage und einen Ventilator. In den meisten Unterkünften genießen die Gäste von Balkon oder Terrasse einen Ausblick auf das Meer. Die Zimmer verfügen über ein Kingsizebett und ein Sofabett. Zustellbetten können angefordert werden. Außerdem sind ein Safe und eine Minibar verfügbar. Eine Tee-/Kaffeemaschine zählt ebenfalls zur Standardeinrichtung. Ein Bügelset ist für den zusätzlichen Komfort der Gäste verfügbar. Darüber hinaus sind ein Telefon, ein TV-Gerät, ein Wecker und WiFi (ohne Gebühr) vorhanden. Im Badezimmer, ausgestattet mit einer Dusche, sind ein Haartrockner und ein Kosmetikspiegel vorhanden. Das Resort bietet Familien-, Nichtraucher- und Raucherzimmer.
We loved it. Brilliant staff (particularly Gustavo on the entertainment team) Lovely rooms Great food and drinks Great excursions
Show moreAdvertised as a beach front location with non motorised water sports available. However, due to the sargassum problem the beach was totally unusable and therefore there was no non motorised water sports. Building work is going on at the hotel as it is due to close for refurbishment at the end of August. We were not made aware of any of this before we went on holiday!!
Show moreThe Sargassum was that bad there was nothing the rep or the hotel could do. But we will be putting a complaint in with regards this. The hotel is advertised as silly blue flag beaches but we were unable to use the beach because of the toxicity of the seaweed.
Show moreTo have been contacted prior about just how bad the sargassum was at the hotel to have been given a chance to move. We were aware there was a chance of it but it was so bad that the hotel could not clean it up and the smell was unbearable at times. The hotel was also closing for a refurbishment which meant it was very quiet- would have been useful to know.
Show moreThe accommodation was lovely with extremely friendly staff. A lot of restaurant choices to choose from with a lot of various food options. The hotel was clean however there needed to be more control with wild animal control with a lot of raccoons running around the resort with staff being scared to clear them off. The more this is not policed it could lead to them getting too close to customers who could be attacked.
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