Room: we booked the Landi upgrade (accidentally because TUI has a good deal the day I booked and so it really wasn’t very much more. About £250 if I remember.) I actually thought upgrade was for the room itself but turns out all rooms are the same. We were in C320 which had a wonderful sea and pool view. Most features of the room were great and those that were not I reported on web app and it was fixed within hours. Air con worked really well. Only slight issue that wasn’t quite fixed was the fridge was not very cold. We did find filling it with bottles of water (refilled at the water dispensers around the hotel) really helped it stay colder. Landi Package: I would say we enjoyed the perks but I think it’s a personal decision if you want it or not. From what I gathered they have ramped up the “differences” in the time we were there. We had a small child (4yrs) so being close to pool helped. Perks below: - Different, quicker check in - toys in room - free toiletries for the children - robes and slippers in the room - free pool towels ( normal deposit needed) - free safe (normally €20) - free spa sessions for each adult and each child over 4. (Normally 21€ per adult and 15€ per child) - unlimited use if the al a carte restaurants - exclusive area in Buffett restaurant serving smoked salmon and makeral, fresh crepes and smoothies and Prosecco for mimosa at breakfast. At lunch and dinner there are different, I think better, wines in that area. You can take stuff from this area out to the other area if you want you dont have to stay in that area. - exclusive pool area where you can reserve sun beds at any time. - unlimited cocktails of the day at Landi bar in exclusive area (you can go get them and take them outside that area you just need to have green wristbands to get them) - snacks are again from the Landi bar (popcorn, cornetto style ice creams, small canapés) - unlimited “mr whippy style” ice cream at reef bar Restaurants: Buffet - was good. Great variety of food but I have had better quality last year at a TUI blue. Was good enough though and little Landi perks helped. Only issue was the random order of everything. Butter nowhere near bread for example. Not a major issue. Ciao - we had a great meal (ravioli for me and hubby had spag Bol) just small portions. We did not like the sound of starters. Little boy didn’t like the pizza (he is very picky and doesn’t like herbs on pizza 🙈🙈). So we decided to go for dessert in Buffett so we could get him to eat food while we had dessert. So we didn’t sample Ciao desserts. Bones - this had bad reviews but we decided to try it and it was great. Better than Ciao for us. I had steak medium and was perfect and cut was ok. Don’t get me wrong not the most amazing steak ever but I didn’t expect that at an AI hotel. Hubby had beef ribs and this was really good. Starters were great and so was dessert. (Apple crumble) Drinks: very good. Wine and prosecco all very good (I am picky with wine). Landi area wines with meals were better but others were ok. Included cocktails were good. Sometimes made fresh sometimes pre-made and waiting in a blender to be poured. We had one paid for cocktail each and these were amazing!! Hubby drank beer and sangria and said they were great. Basic Alcohol is pretty much self serve during the day. Paper cups though! We took Insulated large cups with lids plus plastic wine glasses. Beer on tap, wine and fizz in buckets of ice in buffet and in main snack bar. Reef pool bar had beer on tap you need to ask for others here. Soft drinks on tap in lots of locations. Only slight gripe was I did not see the advertised “Landi drinks van”. On pics it was supposed to be on lower level near golf and splash park but it wasn’t. 🤷‍♀️🤷‍♀️ In the evening drink can be got in Broadway bar if an act is on or sunset bar. This was where issues came in. Sunset bar queue was insane sometimes and whilst they work through it quickly can get very backed up. Also never enough seats outside!!! Entertainment: was good for the kids. A bit mad at times but that’s what kids like. We didn’t use kids club but we did do Landi disco every night. (This is for everyone not just Landi upgraded guests). Daytime entertainment was at both pools. In the activity (main larger pool) there were all sorts of things like volleyball, running mats, inflatables. We don’t go there much so probably lots more. In other pool near blocks A to D, there was yoga, aerobics, some kids activities. Martha who ran this was amazing and included everyone; green wristbands or blue. Music at both pools. Can not comment on Teens as didn’t use this facility. Pools: both great. Loads of sun beds all day. Yes Landi upgrade allows a small area (I emphasise small) to be pre-saved with towels. This suited us because we have small child and wanted to be next to pool to monitor him. Again some posts on Facebook group have led people to think they can’t use the pool or the snack bar if not Landi. This is not true. It is literally a small area of beds and in the small area there is an excluder serving cocktail of the day and canapés. Pools are clean and warm after a few seconds. Lifeguard between 10am and 6pm. The resort: so easy to navigate. So ultra clean and tidy. The cleaning staff are busy all day keeping the rooms and the surroundings clean. The gardeners work well too meaning it looks attractive. Other Facilities: didn’t use high ropes or slides. Splash park is really good for little ones. Could do with a cover for parents to stand or a seat or two. Mini golf is good. Didn’t use sports facilities but looked good. Spa was amazing. They do family times and adults only times. They advertised a soft play but it had been removed and was being replaced by a Playground. Sadly this never opened while we were there and work on it looked non-existent. Overall it was an amazing stay. Only tiny improvements I think they could make: - better fridges in rooms - More seats at sunset bar (even just fold out seats on a rack that can be put away in day time) - Reinstate Landi van near splash park (or something similar.) - There is confusion over the word “Landi” for the upgrade. As it’s the name of the mascot. People think that they can’t use “Landi Club” and “Landi disco” for example because they have not upgraded. Maybe needs more explanation to non-upgraded guests. - Bench and cover for parents at splash park. - Hotel or tour operators should have let booked guests know if the changes made. Eg the fact that soft play had gone and was not replaced yet, the lack of Landi van, changes to Landi Town area (did not effect me but I know non-upgraded guests did struggle with this)

Great hotel with lots to do for the children. All the swimming pools were great and lots of entertainment during the Day. Not so great entertainment during the evening though. Room's could of been more cleaner and a bit bigger but overall would recommend this hotel

“Bardzo przyjemny hotel”

Wakacje w hotelu Landmar Costa Los Gigantes byly bardzo udane. Hotel był zgodny z oczekiwaniami. Jedzenie bardzo dobre, dość daleko od plaży. Pokoje wygodne. Dość głośne animacje.

Our fourth time staying there. We love it there.

Loved it! We were all inclusive and food was great, cocktail options were good, accommodation is amazing. Loved the entertainment team.