What we noticed simply because we were at this hotel two years ago was that every member of staff had changed and to be frank they certainly weren’t as good as the last lot the head waiter was certainly not very efficient in saying this there was a couple of staff who stood out and were very good. The breakfast was excellent but I have to say the dinners were a hit or miss. We also were a bit put out when we weren’t informed they were having a private function for obviously locals where we were not allowed outside to have drinks or our meal and many guests were annoyed,we decided to go out in fact we went out for dinner several times.

We’re been to the Nettuno before but it’s our first time back since it had a refurb. Only one comment - it would be good if chilled tap water was readily available during the day. Buying small bottles of water from the bar was expensive and last time we were there a few years back chilled carafes of water were available in a fridge near the bar

We were aware the restaurant was a la carte for dinner but didn't feel it was particularly clear that the meals were 'fine dining' and the portions were very small. Certainly not enough for a hungry man who had to fill up with bread!

Accommodation at the Nettuna was excellent. Staff were pleasant and extremely helpful, which made up for the lack of experience of the TUI rep. Food, service and housekeeping at the hotel was exemplary

No balcony spoilt experience . Restaurant manager wasn’t pleasant . Tui rep Julie was lovely and we loved the 2 trips we did .