It was a lovely hotel, breakfast was great. Our room was a little tired and needed modernisation. The shower didn’t properly work and the patio door was stiff to open. We realise we booked late and would have preferred a sea view room rather than looking over the car park. The Mountain View did make up for this a little.

Prior to my departure I called the hotel by phone regarding an upgrade to the room and was told this was possible and was given the additional cost which I agreed with,on arrival they then told me this was not possible and proceeded to give us possibly the smallest room in the hotel. Once we saw the room we did not even our cases and proceeded to reception and told them it was not acceptable they the told us to return to reception next morning and the changed the room. I could not understand why they gave us the room in the first place as they knew there was a problem with it.

Rooms a bit dated especially the bathroom. Shower door leaking and black mould on tiles

When we arrived we were put into a tiny room where the door opened onto the bed. There was no mirror and shower was very tired I assume this room would be used for staff. On the table was a welcome card for a Leo Ross so I can assume he didn’t want to stay in that room and they gave him ours as we were a late arrival. We asked to be moved and they moved us into one of their standard rooms on Sunday so although we got a room in two days we had to pack up the whole room and move which meant we lost a morning of our holiday. Plus the tiny room was very depressing. The food choice was very limited and most of the time the food containers were empty however when asked they were replenished but again on holiday you don’t want to hang around while they fill up food containers

4 star hotel but it’s become dated and needs refurbished public areas look good but looking closely you can see the difference