No shuttle bus as stated on website Limited food availability No air con

Ideally located from views. Beaches, bus transportation etc

“War ok”

Keine Klimaanlge nur in jedem Zimmer einen Lüfter an der Decke! Sanitäre Anlage veraltert und zu klein! Poolbereich sehr sauber.

Where do I start,I had the worst holiday ever and felt really let down by TUI as I feel that you sent us to bad hotel ,the hotel we should have gone to in Puerto Rico looked so much better than ours and more accessible than ours ,the food was awful ,we had a cockroach in our room which made me feel anxious for the rest of the holiday I couldn't rest at all I was on edge all week .I would never go back to that hotel again for a future holiday there was only 18 guests when we arrived,when we left there was 4 that doesn't give a great review of the hotel does it .You couldn't fault the staff and the cleanliness and the views were lovely , although they gave us the wrong room they said they didn't but I know they did .The manager upgraded us but made a comment about it after he didn't like it that I made a complaint.

“Lav standard”

Elendig sofa som enden falt av ved normal bruk. Ble avkrevd 500 euro i erstatning. Burde vært en reklamasjon mot levrandøren .Ikke nok skap plass til å rydde ut av koffertene. Dører som var vanskelig å lukke/åpne.. Ikke noe kjøkken utstyr. Ikke kaffetrakter. Ikke kniv og gaffel. Ikke kokemuligheter.