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Hotelbeschreibung Green Bay Resort & Spa

Das bietet Ihre Unterkunft

Außenansicht Pool Strand

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie Familie

Sport & Fitness

Sport

Unterhaltung

Wellness

Wellness Wellness Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Green Bay Resort & Spa
Meselik Köyü, Güvercinlik/Bodrum/Mugla
TR Bodrum/ Güvercinlik
Westtürkische Ägäis (BJV) Türkei
+90 2523745010
fom.greenbay@crystalhotels.com.tr

Hotelzimmer Green Bay Resort & Spa

Lage & Umgebung

Hotelbewertungen Green Bay Resort & Spa

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Guest reviews (4 reviews)

  • 1/10

    We checked into Green Bay Resort & Spa Bodrum around 8–9 PM on the evening of June 15th. Our reservation was for a standard double room with a balcony, but we were given a twin room with two single beds. When we went back to the reception, we were told that the beds could be pushed together and that we could move to our originally booked room the next day. However, they also added that there were no double rooms available that night. At this point, I have to ask: If you sold us that room for this night, how can it be unavailable? Not wanting to deal with more hassle, I said we could accept staying for just one night if we were guaranteed to be moved to a proper double room the next day and if the price difference between the booked and provided room was refunded. I assume this was relayed to the manager, because a few minutes later they came back with a so-called apology and offered a different room — one with a double bed and a bunk bed. We accepted it since there was no better alternative, but the room wasn’t clean — there were dead bugs on the floor. Housekeeping is absolutely unreliable. Almost everything we requested either never came or was forgotten. The room was not cleaned properly — no towels, no slippers. I asked them to remove the dead flies, but they didn’t. We didn’t even receive basic toiletries like shampoo, conditioner, or soap until we filed a complaint on June 17th. Until then, we had to go out and buy our own. On the first night, one staff member kindly helped us catch the end of dinner service — we appreciated that. But other restaurant staff removed the food right in front of us even though we had just started eating, without any apology or explanation. The hallways and stairwells smelled heavily of animal waste, and even after reporting this issue, as of June 17th, no cleaning had been done. Breakfast was mediocre with very few options. Lunch and dinner were almost identical to each other, and unfortunately quite tasteless. The midnight snack bar at 12 AM only served burgers, pasta, and fries. The plates were dirty, often with detergent residue. The place was swarming with flies. Staffing in the restaurant was inadequate — we asked for cutlery, water, and an ashtray, none of which ever came. It took ages for tables to be cleaned, and most of the time we had to clean our own table. The alcohol quality was extremely poor. Most bartenders didn’t even know the names of the drinks. Even the national favourite mojito was unrecognisable — overly sweet and unbalanced. The alcohol they use wouldn’t even qualify as second-rate. The only positive aspect of the hotel was Mr. Şafak at the front desk and the spa staff, Bayram Bey and Ms. Serap. Mr. Şafak provided all the help he could and listened to every complaint with patience. Thanks to Mr. Bayram, we met Ms. Serap, whose massage was absolutely amazing — I can honestly say her hands are healing. Our only positive experience at this hotel was the spa. After three days, I can confidently say: The level of service absolutely does not match the price. I would not return. We’ll see how the remaining days go, but so far, my impression has unfortunately been very poor.

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  • 3/10

    “hotel moyen, service en général à améliorer”

    endroit est beau,hôtel pas très bien un peu à l'abandon,pourrait être mieux service hôtelier quasi nul,d'une manière générale il pourrait s'améliorer

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  • 1/10

    “Assurez-vous de contacter l'hôtel avant de partir pour confirmer votre réservation.”

    Je ne peux pas évaluer le logement car je n’ai pas eu le logement pour lequel j’ai payé.

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  • 2/10

    “Ontevreden”

    De klacht is ingediend via het reisbureau sint-Denijs-westrem en ik wacht het persoonlijk contact via E-mail af van tui! Maar het hotel voldoe niet. Volgens jullie het terug geven!

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Hotelbilder Green Bay Resort & Spa