MX77780 Akumal
Riviera Maya Mexiko
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Die architektonisch ansprechende Anlage ist durch die eindrucksvolle Mayakultur geprägt. Ein von den vier Elementen der Natur inspiriertes Spa ist mit der allerneuesten Technik ausgestattet. Ob Floating oder Farbtherapie – wer die Wahl hat, hat die Qual.
Had to be moved out of hotel room as the roof was leaking nxt room we went in was not so great taps were loose toilet was broke not very nice to b honest but we made do
Show moreWe have been before and it was fantastic , this time it didn’t meet our expectations, it’s no better than a 3star now , food was repetitive, and the buffet restaurant was like a school dinner hall , the service from some not all of the staff was dependant on how you continually tipped them , some of the staff just not interested at all , I did bring this to the attention of the hotel management but I feel it fell on deaf ears .
Show moreClean room. Annoying light sensor meaning lights went off during showers
Show moreAmazing hotel and the staff are so friendly and welcoming and it's such a good experience and they are willing to help you
Show moreI am not happy that the beach was completely unusable. We bought a beach holiday with a hotel on the beach. We chose this particular hotel as it had a cove known for good snorkeling and while we were aware of seaweed we were only advised it was being cleared every day suggesting it remained usable! This was not the case the beach was red flagged and unable to be used throughout the entire holiday duration. The beach was brown and looked a kin to a sewage outlet! At no point was this communicated by TUI as if it was we would have chosen a different destination we however were not given this option , and in fact it was at further cost to us as we had pay to go on excursions to visit the beach and do the snorkeling we usually enjoy on holiday.
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