MX77710 Puerto Morelos
Riviera Maya Mexiko
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In den Zimmern gibt es eine Klimaanlage und einen Ventilator. Die Gäste können den Meerblick von Balkon oder Terrasse genießen. Die Zimmer verfügen über ein Doppelbett oder ein Kingsize-Bett. Außerdem sind ein Safe und ein Schreibtisch verfügbar. Auch ein Minikühlschrank und eine Tee-/Kaffeemaschine sind vorhanden. Ein Bügelset ist für den zusätzlichen Komfort der Gäste verfügbar. Darüber hinaus sind ein Telefon mit Direktwahl, ein TV-Gerät mit Satelliten-/Kabelempfang, ein Radio, ein CD-Player, ein DVD-Player und WiFi (ohne Gebühr) vorhanden. Zudem können die Gäste den Gute-Nacht-Service in Anspruch nehmen. Die Badezimmer sind ausgestattet mit einer Dusche und einer Badewanne. Ein Haartrockner, ein Kosmetikspiegel und Bademäntel stehen für den Gebrauch zur Verfügung. Für besonderen Komfort in den Badezimmern sorgen Kosmetikartikel. Buchbar sind rollstuhlgerechte Zimmer.
Klimaanlage Klimaanlage individuell steuerbar Badewanne Kaffee/Teezubereiter Doppelbett Föhn Zimmer-Safe Dusche TV
Wir arbeiten daran, diese so bald wie möglich zur Verfügung zu stellen.
The overall site was far too big and, apart from one buggy driver, the buggies were often unavailable. The rooms were very dark and the lighting very poor. The hotel, I believe, is owned by Exotic Travel and their staff were everywhere trying to get holiday makers to buy what I could only describe as timeshare weeks. They thought nothing of approaching people when they were relaxing or even enjoying the pool and trying to sell. These workers made for a bad experience, I was with an Exotic member who had to have meetings with staff and when she asked for help with various administrative issues they were uninformed and unhelpful. I find it difficult to understand how the hotel has such a good * rating, as I’ve stayed in much better 3* hotels in the past. I’ve previously stayed in a TUI Blue hotel on 2 occasions, and in fact, am returning there in January. The El Dorado Casitas Royale is no where near as good as All this being said I enjoyed the holiday but would not recommend the hotel.
Show moreExcellent service extremely clean and friendly
Show moreAll pools had music blaring out all day, we had to go onto the small beach to avoid the noise. We knew about the potential seaweed issue on the beach but would have liked some beach based activities eg. Snorkling, kayaking, hobby cats.
Show moreThe part of the resort we stayed in (El dorado casitas royale) was in quite a bad state of repair. We had to change rooms since the Nextdoor casita was undergoing extensive maintenance with very loud drilling and sawing the thatched roof and stairs were being replaced. This meant that we lost the first day of our holiday unpacking, repacking, moving, and unpacking again. It was a stressful start to our holiday.
Show moreLovely resort but let themselves down as no explanation of the resort upon arrival, we did not receive our dedicated concierge as advertised, we were told it was a guy called Jacob but we never met him. Also very difficult to find location of activities as no signs, staff did not know and app was really poor.
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