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Hotelbeschreibung Dreams Macao Beach Punta Cana Resort & Spa

Das bietet Ihre Unterkunft

Außenansicht Pool Strand

Essen & Trinken

Essen und Trinken Essen und Trinken Essen und Trinken Essen und Trinken

Für Kinder

Familie

Sport & Fitness

Sport

Unterhaltung

Wellness

Wellness Wellness

Ihr TUI Service

Kontaktinformationen

Dreams Macao Beach Punta Cana Resort & Spa
Playa Macao
DO23000 Punta Cana
Südl. Dom. Republik. Dominikanische Republik
+1809 +18095510150
reservations.drmpc@dreamsresorts.com

Hotelzimmer Dreams Macao Beach Punta Cana Resort & Spa

Lage & Umgebung

Hotelbewertungen Dreams Macao Beach Punta Cana Resort & Spa

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Guest reviews (235 reviews)

  • 5/10
    Recommended

    staff helpful and friendly

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  • 5/10
    Recommended

    From when we first walked into the lobby and were greeted with towels and a drink, to going into our room, we were so taken aback by how gorgeous it all was. We had a lovely stay, the hotel staff were so kind and most wanted to do whatever they could for you.

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  • 5/10
    Recommended

    Our holiday started with a direct TUI flight from London Gatwick to Punta Cana, taking approx. 9 hours. The flight was excellent and very comfortable, with good legroom, comfortable seats, and outstanding onboard service. Both the food and drinks served during the flight were very good. After clearing immigration and collecting our luggage, we found the TUI representative outside the terminal, who directed us to our hotel transfer. We were taken directly to the hotel in a van, which was a very comfortable and convenient experience. **However, the information provided through the TUI app could be improved. The app stated that transfer details would be updated upon arrival at the destination, but this did not happen. We only found the TUI representative when we exited the terminal. It would be helpful if the app clearly explained where to find the representative and how the transfer arrangements work. On arrival at the hotel, we were welcomed with refreshing cold towels and a welcome drink. After a brief introduction, we received our room cards and were escorted to our room in a buggy. It was a lovely and welcoming start to our stay. we had a very good experience at the hotel. The beach was beautiful, with stunning sunrises and magnificent palm trees reaching towards the sky. The sea was quite wavy, and there was some seaweed, but it was cleaned every morning and was not excessive or particularly disruptive. There were several swimming pools, all of which were very clean. The hotel had several bars, with the three largest pools being the main areas for drinks and relaxation. The World Café was the main buffet restaurant, serving breakfast, lunch and dinner. The variety of food was very good, particularly the selection of tropical fruits, which was a real highlight. The hotel offered several à la carte restaurants for dinner. **However, they were not all open every day, so it is important to check their schedules in advance and plan your visits accordingly. Clearer information about restaurant opening days, booking arrangements and availability would make the experience much easier for guests. The overall standard of food and service was generally good, although expectations should be in line with what is offered at an all-inclusive resort. My personal favourite dish was the Duck Confit at Bordeaux, the French restaurant. We also really enjoyed the experience at Himitsu, the Japanese restaurant. Barefoot Grill served excellent burgers and good barbecue chicken. the biggest surprise for me was Macao Bites Mexican, where I had what I can honestly say was the best beef taco I have ever tasted! Areas for Improvement: One area that could be improved is the information provided about water sports and beach activities. The available services and facilities were not explained clearly enough, particularly when it came to activities such as paddleboarding or surfboarding. Better guidance on what is available and included, where to go and how to access these activities would significantly improve the guest experience. More generally, clearer and more accessible information about hotel facilities, restaurant schedules and available activities would help guests make the most of their stay without having to search for information themselves. Overall, we had a very enjoyable holiday. The flight was excellent, the transfer was comfortable, the hotel offered beautiful surroundings and good facilities, and there were some memorable dining experiences. Despite a few areas where communication and information could be improved, I would happily recommend both the hotel and TUI. It was our first experience travelling with TUI, and we were very satisfied with the overall experience.

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  • 2/10

    Toilet broke 4 times, had to keep reporting. Hairdryer overheated, no outside light, all reported and ignored. Had to keep asking for refills coffee, towels. Room always last to be cleaned even though we were out all day.

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  • 4/10

    Hotel was okay overall but the food was not hot at the buffet and lacked taste but there was vegan options available just wasn’t tasty.

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Hotelbilder Dreams Macao Beach Punta Cana Resort & Spa