Unfortunately, I would not recommend this hotel based on our experience, as there were several issues throughout our stay that significantly affected our overall enjoyment and left us feeling disappointed with the standard of accommodation and service provided. Upon arrival, we were immediately disappointed by the condition of our room. It was severely outdated, with décor and furnishings that appeared to date back to the early 1990s. The room also showed clear signs of damage and what appeared to be poorly executed, temporary repairs. For example, the bedroom door had a hole that had been filled but not even painted over, leaving the damage clearly visible. The bathroom taps were also damaged and appeared so fragile that they looked as though they could break at any moment. What made this particularly disappointing was discovering later in the holiday, through family members who were staying at the same hotel under similar booking arrangements, that their room was considerably more modern. Their accommodation had key-card access and a much more updated appearance, whereas our room still used a traditional key and was noticeably dated. This raised questions about the consistency of the accommodation provided to guests paying for seemingly comparable bookings. We also experienced issues with the balcony door, which would not lock upon arrival. Although we reported this, maintenance did not attend until the following day. Following the repair, the door then became difficult to open, creating further inconvenience. These issues should have been identified and addressed before the room was allocated to guests, particularly where the security and functionality of a balcony door are concerned. Another issue that negatively affected our stay was the church situated directly behind our apartment. On three occasions during our seven-day holiday, the church bells rang loudly at both 6:00 am and 6:00 pm. The early-morning ringing was particularly disruptive, especially when on holiday and expecting to be able to rest. There was no mention of this in the holiday brochure or any warning provided during the booking process. Had we been made aware of this beforehand, we would have been able to make a more informed decision about our accommodation. Finally, the experience on our departure day was particularly frustrating and left us feeling uncomfortable. From approximately 9:00 am, one of the cleaners attempted to enter our room on three separate occasions, despite us repeatedly explaining that our checkout time was midday. At approximately 11:30 am, we were moving two of our suitcases to a friend's room so that we could carry out a final check of our accommodation and collect our passports before leaving. Within around 10 minutes, the cleaner entered our room and began removing everything, despite us still being within our allocated checkout time. The cleaner's manner was also unnecessarily rude, repeatedly reminding us that we were due to check out at midday, despite having already explained this and despite there still being approximately 20 minutes remaining before checkout. We had not yet collected our passports or completed our final checks, so this behaviour caused unnecessary stress and made us feel rushed out of the room before our agreed departure time. We believe guests should be treated with courtesy and respect, particularly when they are still within the permitted checkout period. Overall, our experience fell well below the standard we would reasonably expect from a hotel stay.The outdated and poorly maintained room, unresolved maintenance issues, disruptive noise and the unprofessional manner in which we were treated on departure all contributed to a disappointing holiday experience. We appreciate that minor issues can occasionally arise during a stay; however, the number of problems we encountered suggests that greater attention needs to be paid to room maintenance, the consistency of accommodation standards and the treatment of guests. We also believe that any significant external noise should be clearly communicated to guests before they book. We are extremely disappointed with our experience and feel that the accommodation and service we received did not meet reasonable expectations. We would appreciate a formal response to these concerns and an explanation of how these issues will be addressed to prevent other guests from experiencing the same problems. Given the circumstances, and having always booked holidays with TUI this holiday has really tarnished the idea and image of a TUI holiday for me and my wife going forward. Based on our experience, we would be reluctant to return to this hotel or recommend it to others.

very pleasing

Hotellet bra beliggenhet,Gammelt og slitt Hotell mugg på bad,dårlig rengjort basseng,hyggelig betjening,en del av hotellet var nyoppusset det kan jeg ikke uttale meg om.

Cleaner came every day all the staff were polite did not have a problem at all

Beds were not changed within the 7 day holiday, few days in and noticed a sweet stuck on the bedding, this still was not removed when cleaners came in. We did not raise it as we though the beds would be changed the next day, nope we were wrong. Only thing completed when cleaners came were new towels, no mop of the floor, no sweeping. Maybe accommodation could provide these so guests can do it if they wanted?